Inbound · Facebook
This is for Northgate Property Group at a managed property. I would like someone to check the issue and confirm cost and availability. Please call first if possible.
LF-00145
Radiator not heating upstairs
Lead Details
Ben Edwards · Heating
This is for Northgate Property Group at a managed property. I would like someone to check the issue and confirm cost and availability. Please call first if possible.
Submitted20 Apr, 08:05
Estimated value£646 - £963
AssignedMason Evans
AI Suggestion
Mock classification, reply draft, and recommended next action.
Quality score27
Urgency score76
Confidence58%
Next action: Record the lost reason and avoid further follow-up unless the customer replies.
Missing info: Boiler make or heating controller model, Photo of the issue
Messages
Inbound enquiry, internal notes, and approved replies.
Outbound · Email
Hi, thanks for contacting Northline Home Services about Heating. We have your enquiry and a member of the team will review the details before replying. If the issue becomes urgent, please call us so we can prioritise it.
Internal · Internal Note
Customer went quiet after quote discussion. Keep lost reason visible in reporting.
Quotes
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