Inbound · Facebook
This is for my home address. I would like someone to check the issue and confirm cost and availability. Email is fine for the first reply.
LF-00140
Hot water issue
Lead Details
Grace Cole · Heating
This is for my home address. I would like someone to check the issue and confirm cost and availability. Email is fine for the first reply.
Submitted24 Apr, 09:47
Estimated value£646 - £1,188
AssignedMason Evans
AI Suggestion
Mock classification, reply draft, and recommended next action.
Quality score58
Urgency score50
Confidence89%
Next action: Record the lost reason and avoid further follow-up unless the customer replies.
Missing info: Boiler make or heating controller model
Messages
Inbound enquiry, internal notes, and approved replies.
Outbound · Email
Hi, thanks for contacting Northline Home Services about Heating. We have your enquiry and a member of the team will review the details before replying. If the issue becomes urgent, please call us so we can prioritise it.
Quotes
Quote history for this lead.
NL-2026-0045 · £1,086.60
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