Inbound · Facebook
This is for my home address. I can share photos and would like advice on whether this needs a repair visit or a larger quote. Email is fine for the first reply.
LF-00065
Cupboard and worktop repair
Lead Details
Ben Edwards · Kitchen Repairs
This is for my home address. I can share photos and would like advice on whether this needs a repair visit or a larger quote. Email is fine for the first reply.
Submitted19 May, 15:05
Estimated value£1,375 - £2,075
AssignedAmira Clarke
AI Suggestion
Mock classification, reply draft, and recommended next action.
Quality score54
Urgency score50
Confidence58%
Next action: Contact the customer today and update the lead outcome.
Missing info: Appliance model if relevant, Photo of the issue
Messages
Inbound enquiry, internal notes, and approved replies.
Outbound · Email
Hi, thanks for contacting Northline Home Services about Kitchen Repairs. We have your enquiry and a member of the team will review the details before replying. If the issue becomes urgent, please call us so we can prioritise it.
Internal · Internal Note
Needs a same-day follow-up before the quote gets stale.
Quotes
Quote history for this lead.
No quote yet.
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