Inbound · Whatsapp
This is for Elmstone Homes at a managed property. The tenant has reported a repair and we need a quote plus the earliest available visit. Email is fine for the first reply.
LF-00009
Repeat property repair visit
Lead Details
Isla Foster · Landlord Maintenance
This is for Elmstone Homes at a managed property. The tenant has reported a repair and we need a quote plus the earliest available visit. Email is fine for the first reply.
Submitted07 Jun, 16:05
Estimated value£1,633 - £2,917
AssignedAmira Clarke
AI Suggestion
Mock classification, reply draft, and recommended next action.
Quality score72
Urgency score50
Confidence58%
Next action: Confirm booking details and keep the activity record updated.
Missing info: Tenant availability, Property access instructions
Messages
Inbound enquiry, internal notes, and approved replies.
Outbound · Email
Hi, thanks for contacting Northline Home Services about Landlord Maintenance. We have your enquiry and a member of the team will review the details before replying. If the issue becomes urgent, please call us so we can prioritise it.
Internal · Internal Note
Good fit. Customer responded quickly and accepted the proposed slot.
Quotes
Quote history for this lead.
NL-2026-0009 · £3,099.60
AcceptedQuote Builder
Create a draft quote from a qualified lead.